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Staffing firms are currently planning for 2022, and part of that plan includes quarterly business reviews with key clients. I am often asked what the framework should be for these meetings. In response, I have developed the Four Vs of QBRs.

Value. You should always demonstrate the value that your staffing firm brings to the client. This can be done in many ways: metrics such as the number of fills, time-to-fill, retention, new projects or programs initiated, etc.

Vision. Part of the QBR should focus on the future. You should always identify ways to improve the services you are providing and anticipate ways to help your clients identify potential problems and then develop solutions for them.

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Vibe. “How are we doing” is always an important part of the QBR. You want to obtain feedback on what’s going well, what needs to be added and what no longer needs to be included. Yes, you may hear something you’d rather not hear, but knowing where improvement needs to take place and taking appropriate action may prevent you from losing the account.

Volume. Last but certainly not least is the ask! Find out where additional staffing opportunities are. Can you replace some of your competitor’s business? Can you add more of the services that you are already providing? Can you offer staffing in new functional areas? You should always have a goal of increasing the market share of your current clients.

Use the four Vs to make sure your future QBRs are effective and a win-win for you and your client.

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Meet Drew Golin, Chief Executive Officer - Shiftfillers

Shiftfillers' CEO has one of those journeys that inspire us to success.  Drew Golin has exemplified servant leadership throughout his life, starting with his education at Temple University in Philadelphia....

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Meet Rod Smyth, President - Shiftfillers

Innovation runs in the blood of Shiftfillers' President. Born and raised in Dublin, Ireland, Roderick Smyth consistently lives up to his famous compatriot Oscar Wilde's saying that "true progress is...

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Meet Karen Febus, Chief Operating Officer - Shiftfillers

Whether it’s running a race or running a successful business, the Shiftfillers' COO knows how to reach goals like no other. Avid runner Karen Febus studied business and finance at...

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Current opportunities to join us

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Production Associate Start 7 a.m. 4 days $16.50 inc shift bonus hourly Plus weekend bonuses & same day pay HelloFresh Irving Irving_TX Staffing Contracts MN113947726Aug Irving Texas United States 2700 Market St, Irving, Texas, United States Join Shiftfillers and become part of the dedicated team that gets products and orders ready for our client’s customers. You will be processing, preparing, picking, packing and shipping customer orders. If you like a fast-paced, physical position t...
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Material Handlers Start 1st shift $16.50 hourly Same day pay Sealed Air Louisville Louisville_KY Staffing Contracts MN319662520Aug Louisville Kentucky United States 7665 National Turnpike, Louisville, Kentucky, United States, 40214 Join Shiftfillers and become part of the dedicated team that gets products and orders ready for our client’s customers. You will be processing, preparing, picking, packing and shipping customer orders. If you like a fast-paced, physical position t...
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