Text, Business Card, Paper, Person

Over the past year, we’ve watched with more than a little whiplash as LinkedIn profiles have swung from “Open to Work!” to “I’m Hiring!” in the blink of an eye.

A steady supply of talented workers has always been the backbone of business, but the pandemic has disrupted this dynamic in a manner that none of us could have anticipated.

Entire sectors – especially in the service industries – have been destabilized due to mass resignations. And long-time employees are questioning their commitment to their employers. At Namely, we examined 122,000 termination events across our clients and discovered some startling findings.

First, let’s look at some of the reasons why workers have voluntarily resigned. According to the researchers at the Leesman Index, “The grand home-working experiment has been more successful than most people thought: the average home has been found to provide a better workplace experience than the average office.”

Employers expected employees to come back to the office post-pandemic. Instead, having experienced better work/life balance, many employees started questioning why they were spending hours commuting each day when their productivity soared while working from home. Added were the ongoing concerns about health, Covid-19 variants, schooling and childcare, creating a perfect storm in which employees are willing to trade the social environment of an office for benefits across other aspects of their lives.

PREMIUM CONTENT: The US Gig Economy – 2021 Edition

That’s all very nice for so-called “knowledge workers” who can work anywhere; however, not every role lends itself to a work-from-home model. Nor is that the sole reason that employees leave their employers; it’s not that one-dimensional.

According to Namely’s research, in 2020, employees voluntarily left their jobs on average 9.6% less than in 2019, which makes perfect sense as the pandemic immobilized much of the world. Yet, in 2021, the rate of voluntary resignations has risen by 20.2% – and we’re not even through the entire year. Since not every role was impacted by the pandemic in the same manner, what’s behind this abrupt rise in voluntary attrition, and how can employers stem its shock?

As we looked further into our research, we saw that service workers were 18% more likely to leave their jobs willingly in 2020 than in 2019, and they continued to leave jobs in 2021 (43.8% more likely than in 2019). The most muted disparity was for sales workers, who demonstrated a voluntary attrition rate of 8.8% below the average increase. How much of this disparity is directly related to service workers’ collaborative work environment requirements versus sales reps as individual contributors? In our estimation, quite a bit – workers are putting safety first and even considering career moves rather returning to risky workplaces.

What will this mean going forward?

It’s difficult to dispute that the great resignation is underway, and the tremor it sends through workplaces is causing concern. Is holding onto the concept of the office as core to work causing this damage? Or are employees so burned out that they are willing to give up tenured roles for new adventures? One thing is for certain: the new workplace mantra of 2021 and beyond is flexibility.

Communicating their post-pandemic options and finding new ways to ensure employees can make the right choices for their circumstances – whether a hybrid workplace, flexible hours or revised benefits better suited to new work and compensation models – business leaders need to take the great resignation seriously and respond before the talent drain damage is done.

Read more >


Person, Text, Face, Id Cards, Document, Paper, Crowd
Meet Drew Golin, Chief Executive Officer - Shiftfillers

Shiftfillers' CEO has one of those journeys that inspire us to success.  Drew Golin has exemplified servant leadership throughout his life, starting with his education at Temple University in Philadelphia....

Read more >
Person, Face, Crowd, Female, Blonde, Teen, Kid, Girl, Woman, Text
Meet Rod Smyth, President - Shiftfillers

Innovation runs in the blood of Shiftfillers' President. Born and raised in Dublin, Ireland, Roderick Smyth consistently lives up to his famous compatriot Oscar Wilde's saying that "true progress is...

Read more >
Blonde, Person, Female, Woman, Teen, Girl, Face, Text, Smile, Hair
Meet Karen Febus, Chief Operating Officer - Shiftfillers

Whether it’s running a race or running a successful business, the Shiftfillers' COO knows how to reach goals like no other. Avid runner Karen Febus studied business and finance at...

Read more >

Current opportunities to join us

Shiftfillers Experienced On-site Managers $60k Gurnee, IL Direct_Hire 961420 Gurnee Illinois United States Gurnee, Illinois, United States, 60031 Join Shiftfillers and become part of the dedicated team that gets products and orders ready for our client’s customers. We are a young venture-funded company and this role and provides the opportunity to significantly contribute to the success and...
Operators 8 a.m. start $18 per hour with benefits Oilfield Services Sugar Land Direct_Hire 961010 Midland Texas United States Midland, Texas, United States, 79703 Job Summary : Under moderate supervision, performs such duties as required in the servicing of oil and gas wells and the maintenance and repair of service units and tools. Having satisfactorily completed all the training requirements for Trainee O...
Logistics and Support Coordinator- 8am -8pm- $24 hr- Oilfield Services Company- Sugar Land Direct_Hire 957556 Strasburg Ohio United States Strasburg, Ohio, United States, 44680 Job Summary: The Logistics Coordinators are responsible for ensuring safe and efficient logistics operations for Schlumberger WIT Segment and other subcontractors. Essential Responsibilities and Duties: Coordination:- Participate in drilling morni...
Shiftfillers Experienced On-site Manager Montréal, QC Direct_Hire 948583 Montreal Quebec Canada 950 Chem. des Moulins, Montreal, Quebec, Canada, QC H3C 3W5 Join Shiftfillers and become part of the dedicated team that gets products and orders ready for our client’s customers. We are a young venture-funded company and this role and provides the opportunity to significantly contribute to the success and...
Shiftfillers Experienced On-site Manager Torrance, CA Direct_Hire 941457 Torrance California United States 2525 W 190th St, Torrance, California, United States, 90504 Join Shiftfillers and become part of the dedicated team that gets products and orders ready for our client’s customers. We are a young venture-funded company and this role and provides the opportunity to significantly contribute to the success and...
Shiftfillers Experienced On-site Manager Tempe, AZ Direct_Hire 941461 Tempe Arizona United States 1300 W Warner Rd, Tempe, Arizona, United States, 85284 Join Shiftfillers and become part of the dedicated team that gets products and orders ready for our client’s customers. We are a young venture-funded company and this role and provides the opportunity to significantly contribute to the success and...
Shiftfillers Experienced On-site Manager Clearwater, FL Direct_Hire 941454 Clearwater Florida United States 13350 US-19, Clearwater, Florida, United States, 33764 Join Shiftfillers and become part of the dedicated team that gets products and orders ready for our client’s customers. We are a young venture-funded company and this role and provides the opportunity to significantly contribute to the success and...
Shiftfillers Experienced On-site Managers Orange County, CA Direct_Hire 933151 Orange County California United States Orange County, California, United States Join Shiftfillers and become part of the dedicated team that gets products and orders ready for our client’s customers. We are a young venture-funded company and this role and provides the opportunity to significantly contribute to the success and...
Shiftfillers Experienced On-site Managers for new Greenville locations Direct_Hire 900725 Greenville South Carolina United States Greenville, South Carolina, United States, 29605 Join Shiftfillers and become part of the dedicated team that gets products and orders ready for our client’s customers. We are a young venture-funded company and this role and provides the opportunity to significantly contribute to the success and...
Materials Handler Start 7:00 A.M. – 3:30 P.M. $17 - $19 hourly with benefits Oilfield services company Sugar Land Direct_Hire 887545 Sugar Land Texas United States Sugar Land, Texas, United States, 77478 Position Purpose: Training with assistance on all areas of material handling and distribution including unloading, distribution, output documentation, delivery, locating, interpreting information, separating duties, packing, assembly of kits for m...